It took eight weeks for my stand still to arrive. Boy was that a hassle. I do not normally shop at PetCo. However, they had what I thought was a decent price on tanks. Plus it was a local shop so I wouldn't have to pay for shipping (the tank weight is over 450 lbs). You'd be surprised what good friends would do for a cold beer. (IE: help move large objects) I spend over $1200 when placing a special order at PetCo for this tank. I reviewed what I wanted with them several times. I talked to several employees, they even helped fill out the special order form. Two weeks after ordering the tank, I got a call to come down and pick it up. Some strong friends and I squished into a box truck and drove down. I could here the "beep, beep, beep" of a fork lift bringing the tank to the truck. We slide the tank into the truck and make room for the stand. I hop out of the truck asking the clerk, "where's the stand?". He checks his clipboard... "No stand Sir." You can image the sound of my jaw hitting the floor. I explain that I paid $1200 for this setup, what do you mean no stand!! He went upstairs to check with his manager. After about 25 minutes he comes back and says no stand comes with the tank. (Gee you think the employees would have asked what I planned to put a 450 pound tank on?) It was a long quiet drive back home... to the wife. I thought for sure she was going to bury me in this massive 6 foot tank. She took it quite well, I'm glad to say. My friends were nice enough to offer to let me stay at their house if the wife kicked me out. To spare you the boring details, I was able to purchase the stand as another special order for 20% discount. My hopes and excitement turned to a long wait. Every week, I called the store asking if my stand came in yet. Everyweek a new excuse. ..., "Shipping delays", "Out of stock", "It will be in next week", "check back next week", "They are building it this week, check back in two more weeks". Even after I had it confirmed it was on its way, I got a call saying, "try again in two more weeks". Arrghhh.. it was frustrating. |